Why creativity doesn't fit into the media agency formula!

YES! It´s my first blog post in 2012 (Happy New Year btw.) I sure hope it attracts a lot of clicks, although my blogging gets more and more infrequent. Back in the days I would check Google Analytics stats every second hour. I lost the statistics game. Damn!

Let me start out by saying. I've got a media agency background. My thoughts come from conversations with people in or out of the media business - and not solely from my working experience. I loved working in the media industry (still part of it somehow) and most people are really skilled and awesome. I don´t hope people see this post as a: “You aren`t working on the media agency side anymore and now you can just shoot with shit “(can you say that?). But often it is easier to understand things when you are not in it.

I think it´s an interesting topic only because people (and client´s) need to understand the complex world of media agencies and why creativity never will be performed to perfection. 

Another fact: I don't know all media agencies and how they work with creativity, but I have seen some output.

No more assumptions. I promise!

Creativity = stick out

I love creativity. It can be many things. It´s complex. For me it`s that unexpected and daring solution/thought/thing that gets more attention. All types of agencies want to be creative. Why: Because you get paid for it (if the client is fair), it can make you stick out from the crowd, plus it is what most clients ask for.

4 reasons why media agency creativity is limited

1. Client structure is safe. You aren't pushed to deliver the best work for your clients every fucking time (and many clients demand it). Client structure is safe in the way that you got longer agreements. And most agencies are part of bigger networks. That “stay hungry” culture is non-existing.

2. Innovation is not at the heart of the culture. It's administration. Success is about minimizing time spent on the client. It means: You seek out for the easy solution to a client´s problem. Creativity is time consuming and takes a lot of energy.

3. Integration is king and integration is a barrier to success. A successful media agency campaign is an integrated 360 campaign. Why: you bring more departments into play = internal success. I think ideas get too constructed that way and the genuine part disappears.

4. Media agencies are distanced from the media. That's why media owners have overtaken media agencies in terms of creativity. They are able to test ideas and are closer to the making of the creative solutions. Of course digital is better suited for it. On the other hand one can say that media owner’s don´t have a close client relationship making creativity too far from the strategy.

What to do?

Is this actually a problem? The fact is that the one´s paying for the party (read: client´s) think so.

I think there are two aspects to consider.

One is: Media agencies could consider rethinking their business and skip the creative focus.  If you are not chasing it 100% you will never manage it at perfection and then there´s no reason in doing it. Competition is hard and in the long run you don´t win by trying to do everything. That´s positioning. Focus could be even more on effectiveness.

Another aspect is the client. They also got a responsibility in this formula. Don´t demand creativity from all the agencies you work with. Figure out what agencies are best at what and make them perform that.

Does that make any sense or am I talking complete nonsense?? I´m passing the ball to you guys out there.

 

Improved brand experience IS your marketing strategy (@Fly_Norwegian)

Norwegian

The best way to get some rolling brand love is to create something really useful and make it free for your crowd. Norwegian.no offers free WiFi on selected flights and with success if you listen to the users. From time to time I read status updates or tweets from friends with a "Wow, I´m xx feet off ground writing this update from my Norwegian flight". That´s really good advertising. So skip all the social media strategies, buzz metrics, number of likes, thumbs up, competitions etc. and create an innovative, useful, free and unexpected (in the sense, that people would expect it to cost) service for your crowd and you will get the genuine brand love.
In a market where it´s all about price it´s a clever way to stick out from competition. So, great work norwegian.no

Telia wants you to be the next Mark Zuckerberg

Teliaapp

I´m full of admiration for the work CP+B Europe has developed for Telia here in Sweden. In short the campaign is centered around the idea of becoming the next app millionaire. To grab people´s attention to the campaign Telia have partnered with iSwap faces founder Alex Vlachos and use him and the iSwap faces app in all the communication. All the roads leads to Facebook where you can submit your idea with a simple sketch. The winner gets the app produced by Telia and gets all the revenue. The competition has ended and 25.000 ideas have been submitted. Pretty impressive. Hopefully Marek and I will be picked as the final winners.

What I love about this piece of advertising: (I know I´m biased because I love advertising, tech and startups)

1. It sticks out. Telecom is all about pricing and boring specs.

2. It taps into the insight that people are dreaming of becoming the next Mark Zuckerberg or the less famous Alex Vlachos.

3. It got a natural link to Telia´s core business

4. The campaign is supported by a whole lot of ATL comms

5. It can start a conversation. [I know it´s not so representative, but I have kick-started many conversations about this competition. What surprises me is the quality of ideas coming from people in "so-called" non-creative jobs]

6. It is more than just a competition. Way too many campaigns are centered around a weak competition - forced engagement - this one differs because people needs to be creative with a greater purpose.

7. It´s a great example of modern storytelling. The mechanic of  linking all the elements elegantly together (ATL, Facebook, target audience, PR, endorser) - and of course the great potential of making the campaign live longer using the winner (and the story behind) in a second round.

The only thing I would change if I was in charge was to socialize the campaign even more (group work), and of course to have a real app where people could submit their ideas from.

Interactive game from McDonald's #Stockholm

I had fun today thanks to McDonald's. By coincidence I dropped by Stureplan. For non-Swedish people it's a central square located in Stockholm. The Swedish version of Times Square. Yeah, and then there is a big screen. It was interactive today. You could simply battle McDonald's in ping pong steering with your smartphone. The steps are: Go to www.picknplay.se on your smartphone. Enter your name and prize. Queuing starts. Then you receive a notification when it's your turn. It took 3 minutes. Game on.  Brilliant! I lost but I got a losers Icecream by showing my coupon at the nearest McDonald's. Next game will take place the 14th of May from 15-17. Go have some fun. 
Mcdonaldsinteractivegame

What gets me out of bed in the morning [sort of word game]

Brands not corporations
People not target groups
People not clients
People not colleagues
Development not money
Things not projects
Meanings not number of slides
Groups not hierarchy
Time not working hours
Coffee not meetings
Stories not PowerPoint
Space not office

I like to twist my mind creating a reality that is non-corporate. I think motivation, productivity and creativity is better suited in a non-corporate world.

Do you follow me?

Random pics from #SXSW 2011 and SF

A short picture stream shot with my eyes. Or at least very close.

SXSW 2011

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People queing for the IPad2. People all ages.

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A world of tweets visualization at the frog design party. The installations were amazing.

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Another installation.

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Rest room surveillance.

SF 2011

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I like this entrance.

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Custom build bicycles.

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This coffee shop produces its own coffee.

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Grey-haired old dude watching an Apple demo.

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The clash. Past vs. future.

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Mustache coloration.

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Old McDonald`s.

 

Twitter on speed #SXSW

Sxsw

First time attending South by South West I can only say that I will make a strong comeback next year and probably many years to come. For those you that haven't discovered SXSW it's a beautiful mix of talks, beer, BBQ, workshops and queuing. People call it spring break for geeks. I prefer Twitter on speed. Actually the queuing thing was just a good thing since it brings people together. Oh, and then it's in Austin, Texas. I have read many wrap ups so far and one thing that stood out is people's different take on it. The scale of this conference does that it's impossible to attend more than 1/100. The fragmentation influences on the conclusions. I can't get a quote out of my head summing up that the Internet revolution is two-stepped. First thing was about connecting people. Check. Most people are connected. Now it's about making people really understand the value of this connectivity. This is so goddamn true. We are in stage number two. The Internet seemed to be a community. Now it´s for everyone. Let me get back to my wrap up. This probably gonna change when I have consumed an enormous amount of info and notes. However, with my eyes, I saw four things I want to share with you:

1. Gamification. How to add a game layer to interaction? How to motivate action? Foursquare is the grand old man that we all look up to - and I think we will see more cases of adding fun to the stuff we do through our mobile. Seth Priebatsch said a clever thing about gamification. School failed because it uses a game mechanic where you can lose. It disrewards action. Instead it should motivate action and that´s what brands should think of in future. 
2. Group-behavior. How to organize in groups. For me GroupMe stood out. What I liked most about this thing is that it´s simple and that it solves a true problem. "Old" technologies such as text and mail never got a grip of that need. 
3. Digital wallets. How our mobile will become our wallet replacing money? Transaction gone mobile. Starbucks is one of the earliest examples of transaction gone mobile. Check it out here
4. LBS level 2. Location, location, location. How to be relevant in the right context and how to put deals to it. Start-up worth mentioning in this perspective: Hurricane Party. And the Foursquare AMEX partnership. The technique: When you check in at selected locations and for example purchase at least $5 worth of goods, you will get a $5 credit on your statement. Confused, look here.

Other things I was amazed by:
Facebooks role in SXSW. People didn't use it. Twitter was THE thing. Coded real-time communication is the only thing that counts for geeks.
The use of Foursquare. We went to a party at the driskill hotel. At that time 461 people had checked in. Fucking amazing.
Productivity. I don't understand how people can produce so much during the festival.
Multi-tasking by heart. Most people communicated face to face while tweeting, check-in, updating.
Apple over Android. IPhone and Apple owned this festival and I was the only one with a Sony Ericsson device.
I met an Apple employee. He wouldn't install the Foursquare app on his phone because of the design. It was way too ugly. Steve, you did a great job!
Energy. As a newbie I was truly amazed by the level of energy. People are extremely passionate. It was contagious.
Vision is about looking into the future. Sounds obvious but isn't when looking around the brand landscape.
Nerds are rockstars in Austin.
Innovation is about doing more than telling.  
Brands should exploit and develop a brand system (apps, information etc.)
This experiment and outcome. It doesn´t take time to create great ideas and to produce them.
This guy.

More to come...